be well

We are committed to excellence in primary health care. Your practice team is backed up by dedicated quality advisors so patients can be assured of the best possible health care. Most medical practices in our group are independently audited for quality, under either the Royal New Zealand College of General Practitioner's 'Cornerstone' scheme, or to meet Level 2 Accident and Medical Clinic standards.

RNZCGP Cornerstone Accreditation

Many of our medical centres are involved in the 'Cornerstone'  quality programme run by the Royal New Zealand College of General Practitioners (RNZCGP), aimed at achieving the best patient care. 'Aiming for Excellence' is the RNZCGP Standard for General Practice Care. It promotes a framework that incorporates three dimensions of quality; patients, professionals, practice.

• Patient quality assists practices and GPs to identify and act on outcomes of care
• Professional quality supports continual professional development to improve care
• Practice management quality identifies structures and processes to ensure general practices can deliver the best possible outcomes.

Five sections to provide guidance for practice teams to identify the right environment for patients:

• Factors affecting patients
• Physical factors affecting the practice
• Practice systems
• Practice and patient information management
• Quality improvement and professional development. Practice staff assess themselves against general practice standards set out by the College, and are then checked by independent assessors.

'Cornerstone' accredited practices in our group currently include:

• Onehunga Accident & Medical
• Radius Medical, Davies Corner
• Radius Medical, Rototuna
• Radius Medical, St Andrews
• Radius Medical, The Palms
  
• Silverstream Health Centre
  
• The Doctors, New Lynn
• The Doctors, Hastings
• Whaiora, Masterton
  

Accident and Medical Clinics

Several medical centres in our group meet stringent quality standards endorsed by ACC for Accident and Medical clinics. Requirements for these clinics include onsite radiology and extended hours access, amongst many other criteria.

Level 2 ACC-endorsed Accident & Medical Centres in our group include:

• Onehunga Accident & Medical
• Mangere Family Doctors
• Radius Medical, Ti Rakau
• Radius Medical, Davies Corner
• Radius Medical, Rototuna
• Radius Medical, St Andrews
  
• The Doctors, Hastings
• Radius Medical, The Palms
• Team Medical (Kapiti Coast).

Professional development

As part of the requirements to maintain professional registration, all our doctors and nurses are involved in continuing education programmes, as well as peer review and practice review activities. Many have skills and qualifications in specialist fields - see the staff section of your medical centre pages for more details.