What is triage?

At The Palms we see many patients a day, with all kinds of health needs. We use a system called triage to ensure that those in most urgent need are seen promptly. Normally one of our nurses will come round or you will be asked at reception to complete a form to tell us if you have serious acute symptoms, such as chest pain, fever, bleeding or a rash.
We are obliged to see the most seriously ill patients first. If your health issue is not urgent, please make an appointment before you come in, to ensure you can see your usual doctor, and reduce your waiting time.